These Terms of Service govern your use of our website and participation in our SMS messaging program.
1. SMS Program Name
Website Help SMS Notification Program
2. Program Description & SMS Use Cases
By opting in to receive SMS messages from Website Help, you agree to receive text messages related to:
Appointment confirmations and reminders
Service updates
Account notifications
Customer support follow-ups
Limited promotional or marketing messages (if applicable and consented)
Message frequency may vary based on your interaction with our services.
3. Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the number from which you received the message.
Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.
4. Rejoining Instructions
To rejoin the SMS program after opting out, you may:
Sign up again through our website form, or
Text a keyword provided during signup (if applicable)
Once you re-enroll, we will resume sending SMS messages to you.
5. Help Instructions / Customer Support Contact
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance.
Our messaging program complies with applicable industry standards, including A2P 10DLC messaging requirements, carrier guidelines, and consumer protection regulations.
11. Legal Compliance
By using our website and opting into SMS communications, you agree to comply with all applicable local, state, and federal laws governing electronic communications.
